This article presents several new pieces of evidence addressing the question. Can credit unions provide functionally identical payday loans at a lower price, or offer a different product with a price/characteristic mix that payday borrowers prefer? Considering both prices and non-price characteristics is critical, because even lower-priced credit union payday loans cannot compete with standard payday loans if they have qualitative characteristics that potential borrowers find extremely unattractive, or if they screen potential borrowers out of the market through tighter credit approval requirements.
The most direct evidence is the most telling in this case: very few credit unions currently offer payday loans. Fewer than 6 percent of credit unions offered payday loans as of 2009, and credit unions probably comprise less than 2 percent of the national payday loan market. This “market test” shows that credit unions find entering the payday loan market unattractive. With few regulatory obstacles to offering payday loans, it seems that credit unions cannot compete with a substantively similar product at lower prices.
Those few credit unions that do offer a payday advance product often have total fee and interest charges that are quite close to (or even higher than) standard payday loan fees. Credit union payday loans also have tighter credit requirements, which generate much lower default rates by rationing riskier borrowers out of the market. The upshot is that risk-adjusted prices on credit union payday loans might be no lower than those on standard payday loans.
A final point—one that is too often ignored in policy discussions—is that borrowers find the non-price characteristics of standard payday loans superior to the non-price features of credit union payday loans. Credit unions have locations and business hours that consumers find less convenient than those of commercial payday lenders. Application times are longer at credit unions. And default on a credit union payday loan may harm one’s credit score, while default on a standard payday loan does not harm one’s credit score. Current payday loan customers view these restrictions negatively, expressing a preference for a less restrictive but higher-priced payday loan over a more restrictive and lower-priced payday loan. Borrowers also dislike the lack of privacy conferred because credit union payday loans do not “keep my payday borrowing separate from my other banking.”
In short, the claim that other financial institutions can serve the market at lower prices does not seem justified. At lower rates and fees, credit unions are either deterred outright from offering payday loans or are only willing to offer a type of loan that potential borrowers find unappealing.
Payday Lending: A Primer
A payday loan is a short-term advance against a future paycheck. A payday lender generally advances a customer $100–$500 per loan. In return, the borrower leaves a postdated check with the lender for the loan principal plus fees, and the lender deposits the check after two weeks. The loan fee, which one can view as an interest charge, is typically about $15 per $100 advanced.
Payday advances are uncollateralized, like credit cards and unlike home and auto loans. Approval requirements are minimal; a recent bank account statement, a pay stub, and photo identification are often enough for approval. In most cases, the only cause for denial is recent default on a payday loan. Because payday lenders generally track prior payday advance defaults using databases independent from the major credit bureaus, approval decisions and prior defaults do not affect borrowers’ credit reports. For borrowers, the looser credit standards are attractive. The downside for lenders is more frequent default because the loans are uncollateralized and payday lenders lend money to riskier borrowers.
Payday lenders compete on location and convenience as well as price. The scale of a payday outlet can be quite small and startup costs are minimal compared to those of a bank. Payday lenders quickly saturate attractive markets. They can locate nearly anywhere and have longer business hours than banks. Borrowers seem to have little trouble understanding payday lenders’ prices because the price structure is much simpler than that for most other loans.
Demand for payday lending is substantial and has become widespread in the United States during the last 20 years. There are currently more than 24,000 physical payday outlets; by comparison there are roughly 16,000 banks and credit unions in total (with roughly 90,000 branches). Many more lenders offer payday loans online. Estimates of market penetration vary, but industry reports suggest that 5–10 percent of the adult population in the United States has used a payday loan at least once.
Nor does borrowing appear confined to those who are “credit constrained.” Recent research suggests that many payday borrowers take out loans even when they have lower-priced options such as credit cards. Payday borrowers are also aware that payday loan fees may be lower than those from overdrawing on a checking account or going over a credit card limit.
Are Payday Loans Usurious?
If one treats the standard $15 per $100 loan fee as an interest charge, the annual percentage rate (APR) on a typical payday loan is 391 percent. It is the APR that critics generally label as “too high,” both because it exceeds the levels on most other consumer loans and because it exceeds the usury ceiling in most states. Critics argue that high prices justify legislation capping payday loan APRs at lower levels; such legislation has passed in some states.
“Too high” can only be measured relative to a benchmark, of course, and for most economists and policymakers the right benchmark is “breaking even,” or earning zero profit in economic terms. That benchmark also helps to frame the debate as articulated by banks and credit unions. To argue that APRs charged by payday lenders are too high is to argue either that payday lenders are charging prices that are above their own break-even levels or that credit unions could break even at significantly lower rates and fees.
The existing academic research identifies some key issues in the analysis of whether payday lenders charge break-even prices. Like all lenders, a payday lender must cover the full set of costs (explicit and implicit) associated with its loans. But for payday lenders the makeup of those costs is quite different from that for costs on auto or credit card loans. For a payday lender, fixed costs—rent, utilities, and the portion of labor costs that is independent of loan volume—are substantial compared to revenue. For larger loans, fixed costs are covered by much greater revenue (loan revenue per mortgage far exceeds loan revenue per payday loan, for example).
Payday loan costs also include per-loan processing costs: labor and any costs associated with credit scoring. Again, on a payday loan, these costs are more substantial in relative terms than for home and auto loans because payday loan dollar amounts are so small.
Another difference between payday loans and other loans is that payday loans have higher default rates. Because payday loans are uncollateralized, it is almost impossible to recover the loan principal on a bad loan. This can dramatically increase break-even loan fees. Suppose a payday lender faces fixed and marginal costs of $25 per loan, a figure supported by Mark Flannery and Katherine Samolyk’s 2005 study of payday lenders’ cost structure. With no risk of default, the break-even per-loan charge is $25. But if 5 percent of customers default and the average loan is $300, the break-even per-loan charge rises to $40.
It is worth noting that in contrast to large-principal loans (such as mortgages) on which the cost of funds comprises nearly all of the per-loan costs, payday loans have a small cost of funds relative to other costs. So, using the APR as a measure of the “markup” on a payday loan is misguided; the APR is really only a good metric of the loan markup when financing costs are the most important component of costs to the lender.
Beyond the evidence directly comparing payday lenders’ costs, a smaller body of work reviewed by Jonathan Zinman shows that the imposition of rate and fee caps forces payday lenders out of business. That is what one would expect if the caps lie below break-even price levels for payday lenders. Nor do payday lenders appear to earn “excess returns” in the stock market, according to a 2009 paper by Paige Skiba and Jeremy Tobacman.
The evidence of break-even pricing is also consistent with industry structure in general, which makes persistent economic profitability unlikely. Payday lending has many characteristics associated with perfectly competitive markets, including small scale and free entry. Nonetheless, many remain skeptical of such an argument.
An important difference between payday loans and other loans is that payday loans have higher default rates. Because payday loans are uncollateralized, it is almost impossible to recover the loan principal on a bad loan. This can dramatically increase break-even loan fees.
How Many Credit Unions Offer Payday Loan Products?
For a brief period in 2009, the National Credit Union Administration (NCUA) required credit unions to report whether they offered payday loans. Those data are publicly available and cover the entire population of federally insured credit unions in the United States at the time. The data describe, for each credit union, whether it offers payday loans as well as other detailed information about its location, size, and characteristics.
The data show that as of March 2009, of the 7,749 credit unions covered in the data, roughly 6 percent (479) offered payday loans; by June, slightly more (503) credit unions reported offering payday loans. Unfortunately, these data do not include payday loan volume at these lenders.
A back-of-the-envelope calculation is instructive, however. If each of those 479 credit unions matches the loan volume of the typical payday lender, then credit unions represent roughly 2 percent of the national payday lending market. The figure will be smaller if one includes online payday lending. It will also be smaller in states that allow payday lending, because payday lenders are concentrated there.
While the situation may change over time, the available NCUA evidence suggests two things about entry by credit unions into the payday lending market. First, relatively few credit unions find it worthwhile to enter the market. Second, entry by credit unions to date is small compared to the size of the market now served by payday lenders.
Why don’t more credit unions offer payday loans? | The fact that so few credit unions offer a payday advance product raises a simple question: What is the practical obstacle to offering payday advances at lower prices? To answer that question, a survey was conducted in May 2009 to ask credit union representatives about the downsides of offering payday loans. The surveyor (a graduate student research assistant) contacted 46 credit unions via phone calls, starting from a list of 250 credit unions randomly selected from the NCUA data file of 7,749. All respondents were credit union employees, and many were loan officers or branch managers.
Very few credit unions were responsive, but among those who did supply answers the most common reason for not wanting to offer a payday loan product was that such loans are “too risky.” Some of the respondents reported that assessment came as a result of direct experience, e.g., “We used to offer payday loans but stopped because delinquencies were too high.” The remaining respondents split their reasons between “insufficient demand” and “interest rates are too high.” The latter response is, in essence, a risk-based explanation; the rates required to break even were either unattractive to customers or above a rate that the credit union was willing to set.
While the sample here is small and it is probably best to treat the responses as anecdotal, they are consistent with a view that most credit unions do not offer payday loans because, at below-market fees and rates, it is too difficult to offset default risk. In some sense, this evidence provides a market test of whether credit unions can be competitive providers of short-term credit, and right now that test suggests a negative answer. Another possibility is that credit unions (and commercial banks) stay out of payday lending because they earn greater marginal returns on checking overdrafts. Overdraft revenue is now the single greatest component of non-interest income for banks.
What Are the Terms of the Credit Union Payday Product?
Beyond the evidence regarding entry, we can also learn about the competitiveness of the market by examining prices at those credit unions that do offer payday loans. Do those credit unions substantially undercut prevailing payday loan rates? If so, we have evidence that prevailing payday loan rates might in fact be “too high.”
Data are limited, but via online sources (Google searches), the phone survey mentioned in the previous section, and a credit union industry report published by the National Credit Union Foundation, we can learn terms at roughly half of the credit unions that offered payday loans as of 2009–2010.
Two pieces of background information are necessary. First, federal credit unions face a regulatory prohibition against charging more than an 18 percent APR, which equals $1.50 per $100 of loan principal per month. Most credit unions comply with that requirement. Some state credit unions charge APRs of up to 36 percent. To offset lower loan APRs, credit unions do two things: they impose per-loan processing fees or annual loan program fees, and/or they impose restrictions on loan terms and access. The former raise prices, while the latter are intended to reduce default risk.
Second, many credit unions offer payday loans through alliances offering a standardized product and pooling default risk. The two largest alliances are Better Choice and StretchPay, located in Pennsylvania and Ohio. Better Choice has roughly 80 credit union members, while StretchPay has over 100, meaning that together these two alliances make up roughly 40 percent of the national total of credit unions that offer payday loans. So, the terms set by those alliances are very informative because they have been adopted by many credit unions. One other point worth noting is that the Better Choice program receives subsidies from the Pennsylvania state treasury. Its prices are therefore subsidized rather than market prices.
Both Better Choice and StretchPay charge an APR of 18 percent. Both also charge fees: StretchPay charges an annual fee of $35 for loan amounts of $250 and $70 for loan amounts of $500, while Better Choice charges a per-loan application fee of $25 for loan amounts up to $500. Better Choice has a 90-day repayment period, while StretchPay has a 30-day repayment period.
Table 1 shows terms of Better Choice and StretchPay loans, and shows terms at some other credit unions. Terms of other credit unions’ payday loans vary somewhat, but are generally similar in structure: nearly all combine an 18 percent APR with fees. Some credit union payday loans forgo charging an APR altogether and simply charge per-$100 fees. One of the more well known of such programs is the GoodMoney program, which has a fee of $9.90 per $100 borrowed and a two-week loan term. On the high end is the ADVANCPay program operated by One Nevada Credit Union (formerly Nevada Federal Credit Union), which charges a flat fee of $70 per loan, with loan amounts up to $700. Because these data are not comprehensive, it is possible that other credit unions charge rates and fees that are either higher or lower than those in the sample shown here. But the data are representative of the range and variety of rates and fees nationally.