In the technology sector, innovation plays a large role in a company’s ability to remain successful. Another “Big Tech” company, Amazon, has innovated to compete vigorously on the digital advertising front by focusing on getting brands to pay for product promotion on the Amazon website and app.
This year, it introduced an array of services that put a twist on traditional advertising models, including allowing brands to offer Amazon credit to shoppers who purchase the featured product. The e‑commerce retailer is now expected to capture 13 percent of worldwide digital advertising revenue by 2026. For scale, eMarketer reports that Amazon made more money from advertising in Q2 than it did from Prime membership fees.
Amazon is not the only company innovating where adverts are concerned. TikTok, mentioned above, is seeing rapidly rising ad revenue and is expected to overtake Alphabet’s YouTube by revenue by 2025. It is developing generous revenue-sharing arrangements with content creators to generate a virtuous circle of user engagement driving higher advertising reach.
Other companies are identifying new ways to compete in the digital ad space too. Apple has recently expanded digital adverts on its app store. Uber is set to sell ad space inside its ride-hailing and Uber Eats apps, as well as develop in-vehicle digital ads. Instacart is developing more specialized video ad packages and advice for brands. Snapchat, Spotify, Yelp, Roku, Walmart, IAC, Pluto TV, and Tubi are all set to join them in becoming $1 billion ad platforms in the coming years. Finally, in the broader ad market, platforms such as Netflix are set to introduce ads too.
As we can see, the advertising industry is ever-evolving, with competition across many different domains and plenty of websites continuously rethinking the best balance between digital advertising and subscription services. No wonder the FTC, committed to ensnaring its Big Tech bête noires, has previously insisted on distinguishing “social advertising” from “display advertising,” “search advertising,” or “offline advertising” to make the companies look more dominant.
Google, of course, as a company, has long since diversified into many other domains than the search and digital ads model, including cloud services, self-driving cars, smart home appliances and life sciences. Its traditional general search engine business is still dominant — although its market share worldwide in desktop general search has fallen from just over 90 percent in October 2018 to 84 percent in July 2022. But that, really, is too specific a market: Amazon’s Alexa provides search powered by Microsoft Bing, and many consumers search within websites such as Amazon and Yelp for products, restaurants and more rather than using a general search engine first. Indeed, some young ‘uns even apparently use TikTok for searching for recipes or other content. Imagine!
Amazon and Apple
Now, the idea that other “Big Tech” companies such as Amazon and Apple could ever be deemed “monopolies” even in their core sectors just didn’t pass the sniff test. “E‑commerce retail” is not some distinct market from retail more broadly (obvious, given many companies do both), meaning Amazon’s competition was always fierce. Cloud services are the big profits generator for the company now, but as Figure 6 shows, the company faces meaningful global competition from Azure, Google Cloud, Alibaba Cloud and more. And this market is obviously global.
Amazon’s stock price has been suffering of late, almost halving in the past year. This decline after a period of exceptional growth could be down to some specific transitory factors (such as a tightening of consumer spending and high-cost inflation) after a period of strong pandemic growth. Again, though, it’s clear looking across sectors that Amazon faces significant competitive pressures in the largest markets it operates. Dominance is far from guaranteed, let alone their being obvious monopoly power.
Apple is weathering the storm best of these major tech companies, but cannot be described as a monopoly either. Just two years ago, Apple’s iOS phone operating system actually trailed the use of Google’s Android in the United States (see Figure 7). Apple faces competition aplenty from other mobile and computer manufacturers too. The company has had to constantly innovate to maintain a strong market position in mobile and computers, while curating its ecosystem.
Conglomerate Competition
Why, then, is the term “monopoly” thrown around so much when it comes to these companies? I’ve written before that they seem to occupy “psychological monopoly” status in our political discourse. That is, their perceived pervasiveness in our lives — often operating across many different domains, — can make them feel like monopolies, even if they do not, in fact, monopolize any single economically relevant market.
Take this table below from Google chief economist Hal Varian. It shows how Amazon, Apple, Google, Meta and Microsoft already compete in a ton of different markets. And it implicitly shows that these “Big Tech” companies are really more like big conglomerates these days, competing with each other across numerous markets at the same time. That much is obvious when you are given the option to “sign in” through many of them in using apps or other websites.
Being a conglomerate, of course, can diversify the risk of a business suffering from creative destruction in a core market, while creating internal capital markets that can help a company survive. The downside risk is that conglomerates can become unwieldy, inefficient businesses to manage, creating internal fiefdoms that compete for resources and take the business down rabbit holes.