To start, let’s recap where digital payments are today. Digital payments are really, at their essence, just the transfer of information. It should be extraordinarily cheap, easy, and universal to make a digital payment. Yet retail transaction costs are anywhere from 0.5 percent to 0.9 percent of a country’s GDP, depending on the country (Hayashi and Keaton 2012). This is a huge amount. About seven million American households don’t have bank accounts, so that means they don’t have access to digital payments (FDIC 2019). And our existing payment systems are, I would argue, woefully behind. Think about how easy it is for you to send a photo to a friend in another country. It’s trivial: you get an email address or an SMS phone number; and you know that you’re going to be able to send that photo. But think about sending a small payment: you both have to agree on a service; you have to think about exchange costs; and you have to think about fees. It can be really difficult and slow to do this type of thing.
I don’t think that this is going to be very easy to fix if we leave things the way they are because, unfortunately, large-scale change requires coordination among many different stakeholders. The way the system works today is the way that it’s worked for decades. The system was built at a time when it was unfeasible to think about settling hundreds of millions of transactions instantly. It was built at a time when the technology wasn’t there, so we had to think about things like netting and batching. The technology has advanced, but the architecture of the system — the structure — has not advanced with it.
I would argue we have a very good payment instrument right now that we should go back to and take a look at some of its features. A lot of people, when thinking about central bank digital currency (CBDC), approach it from the perspective that we have digital money in the form of central bank reserves and perhaps we should give more people access to the reserves. I would argue that another really interesting framework and approach is that we have coins and dollar bills — $2 trillion worth — and they’re very useful. Can we think about digitizing these things?
Cash is universally accepted and very easy to use. Almost no matter who you are, you don’t have to be an expert with technology: cash preserves privacy. When I pay someone $20, there’s no one else eavesdropping on that transaction, and it doesn’t require an intermediary, an internet connection, or complex new software in order to make cash payments. But unfortunately, cash isn’t digital. However, I think it’s really good for us to approach the potential for digital currency from the perspective of a universal digital protocol for value transfer. If we look back to the internet, the internet enabled us to standardize the transfer of information into addressable packets.
Many decades ago, we created these layers of protocol, and at the very bottom layer, ultimately, it’s very simple. The bottom layer doesn’t know if you’re streaming a YouTube video, if you’re sending a photo, if you’re doing a Zoom call, if you’re transferring really important sensitive information. The bottom layer has no idea, it’s just standardized addressable packets and all of the functionality that we take for granted that’s been built on top of the internet comes on top of that. The system was simple, open, and accessible with useful interfaces and APIs (application programming interfaces), so we were able to build these really rich, amazing applications on top of it by first defining this basic standard.
Cryptocurrencies are a very interesting example of what a universal protocol for value transfer could look like. But digital cash is quite different. If we look back to the internet, we remember that it was a partnership between industry, academia, and government. It was very important to have all three of those sectors present at the beginning in defining these standards. Yet it’s very hard once standards are defined and once the technology moves very fast. We’re still using the internet protocols from 60 years ago, because we were very careful in designing them in such a layered way. They are still working quite well. We can innovate and move forward at the higher layers.